What do we do?
Customer experience
Leisure transport
The tourism services take into account the 360º of the tourist's experience during their visit to the city of Barcelona.
The main services are:
- Specific hop on - hop off products: Barcelona Bus Turístic
- Passes that allow the use of metro, bus, train, funicular, tram and suburban trains: Hola Barcelona Travel Card
- Cable: Montjuïc Cable Car
- Barcelona Night Tour Bus
- Barcelona Christmas Tour
- Catalunya Bus Turístic
Specific passes for tourists: Hola BCN Travel Card
The Hola BCN Travel Card is a very important source of income for the company and increases the use of public transport during off-peak hours.
The main competitive achievement has been the significant increase in sales of this type of ticket, beginning with a turnover of 11 million euros in 2012 and now totalling around 32 million euros.
Barcelona Bus Turístic (BBT)
This offers a transport solution for visiting customers and allows them to discover the city of Barcelona via three alternative routes. These three routes run close to the main monuments and landmarks in the city of Barcelona, thereby providing an all-round experience for visitors to Barcelona.
- Visitors can hop on and off and change lines as many times as they wish during the period the ticket is valid for. This provides a flexible service adapted to the customer's needs.
- The service is staffed by a bus driver and a guide who is responsible for the reception, sales and explanation of the tour. All the buses have an audio guide system in 18 languages and a WIFI system so that customers can connect free of charge.
360º experience
TMB has a range of tourist-oriented services that together create a flexible and unique experience.
The Hola BCN Travel Card offers a comprehensive mobility service via all means of transport in the city of Barcelona (metro, bus, tram, train, etc.) and even includes an airport transfer, which ensures an optimal customer experience.