Transports Metropolitans de Barcelona (TMB)
TMB Internacional
Introduction to TMB
Transports Metropolitans de Barcelona (TMB) is the main public transport operator in the metropolitan area of Barcelona and a benchmark in the field of public transport and mobility in Spain, Europe and the rest of the world.
TMB has been exporting its knowledge and experience in public transport management to the rest of the world for over 20 years. We use our experience to advise on a range of public transport projects at the international level.
We are a leading manger in terms of national and international urban transport by metro, bus and other modes of tourist and leisure transport.
The goal of TMB International is to contribute to improving mobility in cities, in line with TMB's mission. We export our knowledge to other regions, including the rest of Spain, Latin America, North Africa and Europe.
The TMB Group
TMB is the umbrella name for the companies Ferrocarril Metropolità de Barcelona, SA (FMB) and Transports de Barcelona, SA (TB), which manage the metro and bus networks respectively on behalf of the Área Metropolitana de Barcelona.
The TMB Group also encompasses other companies that manage fare-based products through the Hola Barcelona e-commerce platform and other transport services, as well as the TMB Foundation, which safeguards TMB's historical heritage and promotes public transport values through social and cultural activities.
TMB's activity focuses on scheduled passenger transport through the bus and metro networks, tourist services, fare-related business, and external consulting services in Spain and abroad.
In 2019, TMB's transport network (metro, bus and tourist bus networks) reached an all-time high in terms of passenger numbers, carrying 627 million users.
As Barcelona's main public transport operator, TMB's mission is to offer comprehensive mobility services, including metro trains and buses, that:
- Contribute to improving citizen mobility and sustainable development
- Guarantee the provision of excellent service for the public
- Promote equal opportunity policies and social responsibility
- Efficiently use public resources
Strategic lines
Mobility Services
Improving the metro and bus networks and increasing their efficiency, as well as the quality of the services on offer throughout the metropolitan area, improving infrastructures and promoting intermodality with the incorporation of new personal and shared mobility services, including last and first mile modes of transport, taking advantage of the benefits and advantages of new technologies.
Society
TMB is fully committed to society and the environment in which it operates, with special emphasis on social responsibility and sustainable development, as well as universal accessibility, civic-mindedness, coexistence and increased safety.
Digital transformation
Digitalisation is the way for TMB to improve public transport services in all its internal and external areas, including operation and maintenance, as well as the management of its internal processes and customer care and service.
New Businesses
Achieving alternative and complementary sources of income, boosting non-fare and fare-based revenues linked to TMB products and encouraging participation in international business.
Sustainability and the environment
For TMB, sustainability and the environment are a priority, and the company implements energy-saving policies and promotes sustainable fleets and infrastructures.
Values and Culture
TMB must promote transparency as an institutional cornerstone, through a culture of evaluation and performance, improved autonomy and acceptance of responsibilities, in which the values of equality, integrity, honesty and respect prevail, with a vocation and commitment to public service.
People
Creating a new TMB company culture in which people are the cornerstone of TMB's activity, fostering teamwork and the talent of its people.
Efficiency and effectiveness
TMB must be a benchmark in control and responsible public management.
Institutional environments
TMB's good reputation must be enhanced and TMB must contribute to society by actively participating in mobility decision-making bodies, promoting proposals, encouraging or creating research projects with other partners and institutions, and fostering international contacts.